The Intuitive Customer - Improve Your Customer Experience To Gain Growth

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter". Visit www.BeyondPhilosophy.com

Recent Episodes

Episodes loading...

Recent Reviews

Owen from Atlanta

Great podcast on marketing and experience

They do a good job of making me think and making me laugh.
Stacy Sherman-DoingCXRight®‬

Informative CX Podcast. Awesome Hosts Too.

Colin Shaw and Prof Ryan Hamilton know how to do podcasting right. Each show is informative and fun to listen to. If you want to learn how to differentiate your brand through CX, this is a great resource! Also, they provide a wonderful podcast guest experience too. I’ve had the gift of being on the Intuitive Customer. A 5 star experience. They are walking the talk! ~Stacy Sherman
ratsofNIMH

Love listening to these two

Colin and Ryan give helpful insights in a fun way. Love it!
Jenn5658

Great podcast!

One of my favorite shows. It’s very insightful and I highly recommend this podcast to anyone from consumers to CS/non-CS professionals.
AMJMAC

Delightfully humorous and informative

The dynamic between the two hosts absolutely makes this podcast. Each brings a unique take on the topic, their own perspective, and play off each others sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter- win-win. Yes, I said joy ☺️
CX Starter

One of my favorites!

As a service professional pivoting to focus more on CX, I find this show entertaining and knowledgeable. I look forward to weekly updates that always seem right in line with topics of interest. Well done!
jtrapp44

Good podcast

Clear and to the point. Was just enough humor without getting off topic. Very informative!
Patrick de la Atl

Good for academics but not for the real world

Interesting ideas discussed but it’s essentially just academics talking about how the real world practitioners find academic research useless. It’d be helpful if they pulled in actual businessmen and women to discuss how they successfully applied their research (especially if they had actual clients) but wouldn’t hold my breath for it
Data-driven and easy to use

A must for marketers

Academically sound, data driven content in digestible, actionable(!) format. Thank you!
floridabrits

Always enjoy these short/informative podcasts...

Thanks for sharing these short and informative podcasts. I always enjoy llistening to them and enjoy the light-hearted and loose approach - keep them coming please! :-) Many thanks!
ITILBob

Excellent CX information based on research

It's easy to get opinions based on anecdotal evidence, but it's another thing entirely to find relevant, useful and insightful information that is supported but actual studies. Through The Intuitive Customer podcast, Colin Shaw and Professor Ryan Hamilton do a fantastic job discussing real world CX issues based on relevant research and real world experience! This podcast is the real deal!
Stringfive

Great CX research and advice

Everyone talks about creating a superior customer experience...but it's a lot easier to talk about than actually achieve. Hosts Colin Shaw and Ryan Hamilton do a great job at cutting through the hype and getting down to practical steps to boost CX with research-based advice. I can't wait to hear more.