The Parts and Service Desk

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We are here for you. This is an outlet for all things automotive-related in regards to our daily frustrations at the dealerships or aftermarket automotive service centers. We understand, we know, we have been there. We will also share info from around the industry. So grab a cup of coffee and join us in the fun.

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Recent Episodes
  • How To Get Diag Time from an Extended Service Contract
    Dec 24, 2022 – 00:14:07
  • LHM Ford Draper - Over 10,000 Hours in May 2022 - Episode 14
    Jun 14, 2022 – 00:07:11
  • Why Does This Keep Happening? Know What To Do! Episode 13
    Mar 22, 2022 – 00:17:51
  • Live with Eugene and Dave on The Parts and Service Desk - Episode 12
    Feb 19, 2022 – 01:41:14
  • What Happened Today? & You Need This! - Episode 11
    Jan 21, 2022 – 00:15:17
  • Why Do General Managers Do This ??!?!!? - Episode 10
    Jan 14, 2022 – 00:13:08
  • Live with Shane McDougall on The Parts and Service Desk - Episode 9
    Dec 30, 2021 – 01:15:24
  • Happy Tuesday - Random Live Stream | Pre-Christmas Chaos - Episode 8
    Dec 22, 2021 – 00:23:24
  • LIVE with Dakota Bradley on The Parts and Service Desk.
    Nov 29, 2021 – 01:26:37
  • LIVE with Mobile Mechanic, Nicholas Overby on The Parts and Service Desk.
    Nov 27, 2021 – 01:03:15
  • SEMA 2021 - Where’s The Exhibitors?? - The Parts and Service Desk is in Las Vegas
    Nov 27, 2021 – 00:37:55
  • We Review Ford's All-Electric F100 Resto-Mod Unveiled at the 2021 SEMA Show
    Nov 9, 2021 – 00:03:40
  • Service Advisors - Calling An Extended Warranty Company and How to Be Prepared.
    Oct 27, 2021 – 00:12:00
  • Train Your CUSTOMERS, To Do What You Want and Understand the Dealership Process! Make Them Part of the Experience - (Part 2)
    Oct 14, 2021 – 00:12:54
  • Train Your CUSTOMERS, To Do What You Want and Understand the Dealership Process! Make Them Part of the Experience - (Part 1)
    Oct 11, 2021 – 00:09:12
  • Welcome to The Parts and Service Desk Podcast.
    Oct 6, 2021 – 00:00:43
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