I love Thrivers so much and appreciate your help for the non-millennial generation. As I age in this industry it gets harder but your program helps sooo much! I have a younger employee that just came back from having a baby. I'm sure dress code isn't her priority. I did explain the dress code when she was hired. I have mentioned a few times about our dress code but she continues to not get it. Without making her feel bad I'm having trouble finding the right words. (Being self conscious about baby weight)(I did listen to your podcast about dress code but looking for more verbiage) Thanks so much Your the best Lots of love Lizzy

Thriver here! Love the pod, of course. I do have a question. With Tik Tok officially getting banned in the US, what’s your thoughts on Meta, FB, Insta being the main platform again for subtle promotion, building, advertising etc. just looking to pick your brain. Personally, I’m loving the idea of having one less platform to nurture.

Hi Britt! I would LOVE it if you did a podcast about newly graduated stylists and what the heck to do next to set ourselves up for the MOST success in the industry. I’m graduating in a few months and I just want to go all in on continued education and finding a great assisting program, but I don’t want to drink too much from the firehose and not know what I’m doing. Do you recommend joining thrivers society straight out of school? Or should I work in the field for a time and then join? Love your show! You’re ruthless and as a student, I LOVE that!! I need more of it!

Yes to the social security episode!

Truly substantial advice. I absolutely love how incredible valuable this podcast is! I definitely would love a podcast on social security!

I am a salon owner. I work behind the chair and I also am clearly an individual with my own personality, outside of work. I have 3 different pages for 9 separate pages; 3 for Tik Tok, 3 for fb, and 3 for IG. (The professional page of me behind the chair: stylist / owner. The salon’s business page. And then my personal page) I hate this for myself. I deem it both necessary and unnecessary. Is this juggling how most people do it? Pros? Cons? I feel like I’m keeping it professional but I also feel like there has to be an easier way. Or if there isn’t; just ease my brain and tell me I’m doing it right

You mentioned in your last pod casts “when I was listening to a pod cast” I’m dying to know what podcasts you recommend! I’m have been doing hair for a long time, and got into a lull…..I need to get some motivation back! Thanks!

Grateful for Britt and her team for always giving out great advice even when it’s hard to hear! As a stylist of over 18 years, I’m picking up and moving to a new city. Curious of your thoughts on an in person resume drop off vs. online applications. I am seeing a lot of applying online when looking at salons but it feels impersonal and the opposite of what our industry is about. Would love to hear your thoughts!

I’ve been listening to Britt’s podcast since I was in beauty school 5 years ago, & it has been so insightful & encouraging as I’ve started my career from the ground up. It’s obvious that Britt puts her heart & soul into her listeners, whether they’re part of the TS program or not. I do have a question as I’m having my first baby in April 2025- do you have any tips for preparing myself & clients for my upcoming maternity leave? I do have the intention to come back as a very part time stylist (I’m full time currently). I work with many fellow stylists i completely trust with my clients, but I can’t help but feel slightly anxious about all the transitions & how to pre book / speak with my clients as those days draw near. I appreciate you SO much Britt! Thank you!

I love Britt and all her helpful info for our industry.

Hey Brit , I love your podcast and always learn something new from each one! I was hoping you had an episode talking about consumers and retail sales, lately I’ve been seeing my clients when I recommend products on my shelf take a picture of it. And sometimes here they are using products that I know I didn’t sell them but offer in my salon. My prices are not any higher than anywhere else? What’s going on? Are guests finding products cheaper somewhere ? And how do we compete with this mindset? I’m educating them on the market and knowing where your products come from but also if I don’t know they are purchasing elsewhere I can’t educate them. Any thoughts on what to do with this problem? Thanks

Thriving Stylist is the only podcast I can listen to about our industry and know it isn’t fluff. Even if you aren’t a paid member of TS you can gain so much knowledge and insight from this podcast alone. Britt is highly researched and educated and really knows her stuff! I recommend this podcast to any new / experienced stylist. For new stylists I tell them if there’s ONE thing I could go back and do in the beginning of my career it would be her program. But it’s never too late!! 🤍 Thank for for the facts Britt.

Britt, I love all the breakdowns you do of all things financial. It’s really helps me as a salon owner know what’s real and what’s hype. I can make better informed decisions. If you get a chance, can you educate us on how these future tariffs are going to effect our businesses? I know you coach to not necessarily raising prices due to inflation, but this seems like it could be a whole other level. Thank you!

Britt is the BEST!!!!! To hug or not to hug? I got into the habit of hugging my clients, now I no longer feel like this is something I want to do. Just a personal boundary thing. I thought about sitting down when they leave as I’m cleaning up and saying great to see you. I’ll see you next time. How would you break the habit for the anticipated hug and do you think this is unprofessional? Thank you SO much Britt!!!

Just discovered you two weeks ago and Learned so much so thank you! Question is I am one of those pre booked stylists and I have felt the loss this year from cancellations (as you predicted) there is no time for filling it and with out going Into a long story our salon changed owners made changes to environment and HIKED prices and have huge client loss-So I am rebuilding. But I’m having a hard time getting my clients now to STOP pre booking! My bread and butter grey applications are reliable and I’m ok with those but how I do have the conversation with those who book 8-12 weeks out and those are the ones who cancel on me? How do I transition people to stop clogging my books up so I can be available for new clients?

I listen to this podcast each week for all of the amazing insights and current information about business matters for stylists in the industry. There’s just not a better source that I have found for up-to-date, accurate and insightful education. i’ve been Thrivers a couple of times and it always delivers.

As a salon owner there are so many different avenues to go down for advice and mentorship. Britt and her team do a fantastic job of looking at things objectively, use fact over fictitious clickbate and really give a lot in this FREE podcast. I am forever grateful for this podcast. Britt could you touch on “desk-less” salons and how/if this is the way of the future? Thank you!

Sometimes I feel like my math ain’t mathing. Two questions come to mind. First I listened to the episode about can’t I afford 45% commission and one thing I heard that I wanted clarification was the stylist that works one day a week not being a value added stylist. If she shares a station with another artist wouldn’t her one day be very valuable? Second it’s about retention and new clients. I went through my year thus far and I’ve lost four clients this year. (Last year I lost three). So far this year I’ve had 18 new clients all of which have seen me two or more times, and two clients so far that I’ve only seen once. I’m a grey coverage specialist so most client come every three to six weeks. My new client rate seems low but my retention seems high. My financial growth each year is only about 10%. My gross is over $100K. Am I stagnant?

Long time listener here since 2018 and I’ve gone through the Thriving Stylist, Scaling Stylist, and Thriving Leadership programs. I so appreciate everything Britt shares on the podcast, and she is always spot-on. I am a salon owner and belong to several online communities for stylists & owners. Recently I saw a post online from a salon owner who was frustrated that her employees refuse to show up 10 minutes before their clients’ appointments to prep. The majority of comments said that she should pay her stylists for that “extra time” required to come in before their first appointment. Can you share your thoughts on this “quiet quitting” mentality, and how it is affecting our industry? Thanks

I 100% recommend. I stay informed and completely trust her knowledge and experience in the industry. Question for you, Feeling overwhelmed. I am a full-time salon suite owner. I am booked out August through December right now. I know you’ve talked about price increases. Is that what I do now? I feel that my prices are fair but I am working too many hours and I have young kids I want to spend my evenings with. Thank you! Alexandria

Hi Britt! Have been a listener for awhile & always find your podcast inspiring for me. I feel like I’m at a fork in the road with my career. Currently, at a commission based salon. I have been in the industry for 10 years. The salon I’m currently at I have been there for a little over a year; have built up a pretty solid clientele, had a handful follow me to where I’m at now. I feel it’s time to possibly start my own business and switch to renting a chair/space. Tired of feeling somewhat taken advantage of, or working hard for what I do and feeling like it’s all being taken by “service fees” on top of my cut of the commission. I’m terrified to take this step into the unknown and want some advice. Do you think it’s the right move? Which is smarter in the long run? I would love to hear what you have to say! ❤️

Hey Britt! I found your podcast a little over a year ago and have been BINGING your content ever since and have recently joined your Thrivers Stylist Method during this past open enrollment. Thank you so much for what you’re doing for the industry! I’ve been a stylist for 15 years and would consider myself successful by the metrics and standards you routinely talk about in your podcast. After a lot of soul searching, I do believe the next step for me in my career is salon ownership. Since this is an extremely expensive endeavor and I’m really trying to make the most financially responsible decisions for my brand new business, I would love to hear any thoughts you have specifically about building from the ground up and where my money will best perform for me, what I should invest in first, and what services are nonnegotiable as a new entrepreneur; business attorney, CPA, third party HR, spiritual mentor etc. Keep doing what you’re doing I appreciate your insight more then you’ll ever know!

Britt a cut above I’ve been following her edu. At the beginning of the pandemic. I love listening to her, she just feels familiar in the best way. She gives it to you just like it is and I love it!

I have been listening to Brit for years and I truly believe the knowledge that she brings to the table with this podcast (and everything that she does for our industry) is absolutely unmatched! I have been a stylist in MI for 16 years now but recently my husbands job has taken us to MN. As I make the transition, I am driving back home to MI one week a month for a few months and this podcast is the only thing I listen to for the entire 10 hour drive… it is THAT good! Yes I hear the same podcasts more than once, but I learn sometime new each time and I’m grateful for such real talk about the struggles and joys of this industry ! Question: Brit, I am anxiously waiting for the next round of Thrivers to open and can’t wait to dive in! When we found out my husband’s job would be taking us to a new state I immediately knew I would be joining Thrivers as soon as I could… I’m now on the waitlist and so ready to get started and put in the WORK!! My question for you is, do you have any specific advice (besides the obvious- join thrivers) for a seasoned stylist and salon owner, who was fully booked with a majority dream clientele, to start over and build a brand new business. Honestly I feel like this is such a unique opportunity… I have years of experience, but I get to build my business from the ground up and do it BETTER this time around! Thank you for the continued knowledge that you share and the positivity that you bring to our industry! -Rachael Wilhelm

38 years as a stylist & owner, and yes we need to revamp the old ways of operating. Love this podcast, keep up the good work. 🩵🩵

Love this podcast, I listen to it every morning while getting ready for work. Britt, the last episode I listened to mentioned uncapped commissions. As a stylist currently opening a salon I LOVE the sounds of this. I’d love an episode on a deep dive of growth plans and uncapped commissions. Or a calculator or a class!! 🫶

Finding Britt Seva and Thrivers society has literally changed my life in so many ways! I’ve been in the industry for almost 25 years and have to admit I kind of thought I knew a lot and was stuck in my ways I took going through Covid and literally almost losing everything that I had built up to dive deeper. I literally during this time had to humble myself, and become teachable, and it has been the most amazing experience of my life (in this industry )up until this point, I highly highly recommend you taking the time to not just listen to her Podcasts but to sign up for anything and everything she’s offering (free or you’re paying for it ) it is an investment that will continue to pay back 10,000 times the fold

Such valuable information Britt gives for free. Love her perspective. Great content for a salon owner and stylist!

I absolutely love britts podcast. The education you will learn from her is unmatched in this industry and I am not even a thriver (yet). I am stoked to have found Britt and can almost guarantee you won’t be disappointed in her. I just listened to episode 334! And I don’t have a question but wanted to share an experience I had as it relates to the episode. Back in 2020, I worked at a salon and spa for two years. It was the worst place I’ve ever worked at because it was so unhealthy and toxic. Some of the estheticians/stylist were independent booth renters and some were paid hourly. The salon owner pulled us all aside in a meeting and said that for each client the girls got to leave a Google review, the owner would then give them a $10 bonus per client. All the stylists and estheticians had well established relationships with there clients and in return, they were all able to get TONS of reviews on the businesses google page. With tons of reviews coming in, I think Google almost flagged the business to investigate it. the owner let everyone know that they had to stop leaving reviews because it was too much too fast. The owner said she would get back with stylist whenever Google was finished with their “investigation”. After some time, one of the girls asked her about it and she brushed it off saying it “didn’t work out and she was sorry but she will still give an extra $20 to everyone for their help (instead of the $10/google review). Through all of that, the tons of good reviews stayed up, and all but 1 of the estheticians/stylists still work there. She had and still does have, a revolving door of employees. The business owner would also often say to clients “I’ll give you 40% off your next service if you leave me a good google review” It makes me wonder what other salons have pulled this move? I’ve lost faith in business reviews because of this. And I also wonder that if this is something a lot of salons are asking from clients, won’t consumers catch on that online reviews will start to almost lack credibility?

Long time listener, very informative podcast. Listening to your most recent episode on AI. When I use the search feature, my results are from google, not bing. Why do you think this is?

Episode 333 WOW!!!!!! Once again, you have hit your highest mark with the podcast and Thrivers Society. I have you to thank for the business owner I am today! This episode could not come at a better time and could not be more necessary for the industry to start showing and explaining. Is there any chance we could get an episode with a deeper dive into showing and explaining this to new guests before we can service them in our chairs? Social Media, Website & Any Other Ways? Even if this is for a private discussion within Thrivers Society, this would be amazing! Thank you for everything you do and your continued support of this fantastic industry.

I’ve been a listener for 2+ years and have listed to the episodes over and over again! Britt and The Thriving Stylist does not disappoint! I do have a question though! I am currently going through a rebrand. I have changed my name from The Blonding Bar to Tehya Rose Beauty, because it was getting confusing for clients as I’m an independent contractor in an established salon. The rebrand has been received well and everyone loves it! However, I’m a total ghost on Google now. Anytime I search hairstylist in *my city* or hair salon in *my city* I don’t show up! At all! I’m wondering if this is why I’m growing slow.. a break in my funnel?? I have 13 reviews currently and a website linked to the google business profile.. what am I missing???

I’ve been a hairstylist for 32 years and a salon owner for 21 technology has been a part of my business from the get-go and I can 100% say that Britt Seva’s podcast and her program our society is the most up-to-date and informative information out there for a hairstylist, looking to grow or scale their business. Thank you Britt you really deliver.

I am in my third year of listening to this podcast religiously. I was a Thriver in the past, took a brief break, and i am back! Britt is so knowledgeable, she teaches based on evidence and research THAT I can get down with. The things I’ve learned from The Thriving Stylist Podcast throughout my journey of becoming a solo salon suite owner are life-changing. The confidence I’ve gained, the knowledge along with the statistical facts behind the knowledge, the community support have all propelled me into being extremely successful. My business grew 124% last year, and I can credit a lot of that to the teachings Britt continues to share. Thank you so much Britt for being consistent, reliable and passionate. I just listened to the latest episode on why pre-booking could be hurting our businesses. I’m totally on board but my burning question is what do we do instead? I’ve only briefly seen some things on clients taking charge of booking online exclusively but I have no idea what the details are. I’m so curious, what do you suggest?

I’ve been a stylist for 28 years and Thriving Stylist is going to change my life. Britt is so easy to listen to and she makes so much sense. I’ve been struggling in a career I love but not had the tools to take care of myself. Thank you Britt and I can’t wait to be in the life I’ve always imagined.

Britt, I LOVE this podcast. I am a Thriver and also take advantage of all of your free education and listen to the podcast often. This podcasts keeps me motivated and keeps going and aiming to really narrow down my brand and have all TM clients in my chair! My question is, how do I nicely let go of my clients who are not my target market? Also, how do I lightly turn away new non TM clients? Thank you!!

First of all I LOVE the podcast. So many free goodies in here and truly stands alone in the industry. I’ve been a thriver before and have since been on maternity leave for the last few years. I do have a question that I hope Britt touches base on in the podcast. I see a lot of discourse on social media especially TikTok regarding hairstylist charging too much and not Being worth their “value.” I then look at the comments and almost the whole comment section-I’m assuming all clients and not stylists-seen to agree. I truly do not understand where all this hate towards hairstylists pricing has taken a turn for the worst.

So enjoying all of your content! Just a couple weeks ago I came across this podcast and have listened to many dozens of episodes now. Feeling inspired and educated by your approach. Very interested in the Thrivers program but since my business model is slightly different than what you seem to coach to, I’ve found myself wondering if I should sign up… So here’s my Podcast questions/ request: Overlap in the salon and spa industry. As salon and day spa owner, I can certainly see how the tools and content you are sharing could very easily span further than just the hair stylists you typically coach to and could benefit estheticians, massage therapists, and nail care providers as well. My curiosity is if your coaching programs could apply to the luxury day spa market as well. My business is about 30% booth rental salon / 70% commission spa. (So my real desire is to scale the spa side of my business). While salon + spa combos are a common business model, I feel like the placement of your business is very intentional intentional about not hitting the spa market. This sparks my curiosity … Does your program ever coach to spa’s? What are the biggest difference you see between the salon and spa industries? Anticipated growth? Challenges? How they scale differently? Business models? I would imagine this is a question you frequently field in your business. So I would really love to hear your high level perspective the rest of the salon/ spa / self care sectors and if your business model could still be inclusive and beneficial to these other “cousins” in the industry.

Originally wrote this about episode 317…… This episode really resonated with me on so many levels. I hit my “pause” in November, December, and part of January. I called it the more popular term “wintering” or “hibernating”. I was feeling bored, down, and just all around not motivated in my business and in my personal life. But I new it couldn’t last forever. So I started catching up on your podcast, and taking some of your free classes. I feel like everything I have listened to I take SOMETHING away from. Your episode 317 also hit home when you mentioned not willing to do the work that makes me uncomfortable. I am not the most tech savvy person, probably like a lot of people in my industry feel, and I listened to you and got a, at least, basic website up. I told myself that was good enough because I didn’t know what I was doing. But now, thanks to your podcast, I am working on it. Don’t judge it yet I am getting things prepared and will hopefully launch soon. It might not even be perfect when I do that but it will be better! But I wanted to thank you. I appreciate what you do and how you’ve helped with me.

I have been listening to Britt for the last 4 years. I started implementing some of the things she coaches to in this podcast and saw an increase in guests and pay. I then signed up for Thrivers and my career has taken off. One of the reasons I love this podcast is because Britt does a great job of thinking out her episodes before recording. They are very to the point and being less than 30 mins helps my squirrel brain stay focused. I wish there were more well thought out industry podcasts because I don’t have an hour+ every week to listen. Time is money and thank you for respecting that Britt!!!

Episode 238 knocked me over. Thank youuuuuu!

I love this podcast! And following on instagram too! Keeps me in check with my goals and what to do and not do. Would really love to learn more about investments (Roth/sep/contributions) once other goals are hit. I feel lost with that part of being a self employed stylist. Look forward to all that is still to come. Thank you!

This podcast has a great way of telling you what many of us are failing at, however she doesn’t explain solutions. It feels like fear mongering, and after I’m filled with internal crisis that I’m doing everything wrong but have ZERO insight as to how to nurture clients, keep up with inflation, build my business. Perhaps she offers the actual solutions in her thrivers society, but I’m not willing to sign up for it because I truly don’t know if she details solutions to any of these problems that she discusses. “Clients don’t care about offering snacks, or a cute decor, or a free gift, everyone does this..it’s not special …they want to feel nurtured.” HOW Britt? I’ve often listened twice thinking I missed something, but no. When you bring up problems weekly on your podcast, but then never offer insight as to how to fix these things… personally, it leaves me feeling frustrated and confused.

Hey Britt! Your episode a couple weeks ago about how prebooking becomes your achilles heel really really hit me hard. Like HUGE wake up call. This really is hurting my business and my mental health. I’m constantly stressed and constantly overwhelmed by the amount of standing appointments I have scheduled. I do not want to sound ungrateful to be busy because I am truly thankful for so much love and support in my chair but it has put me in a very tough position. I was taught to prebook, prebook, prebook and I’m not sure how to go about unteaching myself and my clients this. I definitely have those clients that absolutely want 3pm on tuesday every 4 weeks. Like many other stylist reviews I am uncertain how to make this mindset shift. I don’t want to turn away new clients but I’m only one person and can not keep working the amount of hours I am working, I feel burn out brewing! Please make another episode elaborating on this topic. 🙏

Britt always delivers. The information about shifting mindsets about who’s time is important, how to adapt, and where to focus is stellar. Delivered by a true educator.

Hello!!! I love your podcast! I have listened to almost every episode! I just finished the one with your daughter (she was still in Cos school). I would love to hear how she is doing and where she is in her career!

Thanks Britt for all your teachings! I value your principles and information you provide within the industry. I’ve been apart of Thriver’s, done the Best Year Yet workshop and I have taken the website building class which was extremely helpful. Could you and your team create a workshop class on how to write up a business proposal. How to productively organize and put together a business concept. How to prep for such an endeavor financially (personal savings, loan, investor(s)). I have been in the industry for 14 years and I’ve always said I don’t want to be independent (I love working with a team) but here I am independently and I do really enjoy it. I have also said I don’t desire to open up a salon BUT time after time I visit this salon concept in my head and I wonder, what if? As a stylist I have ALWAYS felt as though I have more to offer than just being behind the chair. As I add more years of experience and knowledge within industry I am trying to plan/figure out what’s next for me. For the first time I am unclear what is next. Maybe diving deeper into the salon ownership world is my ‘what’s next.’ Clearly I’ve proven myself wrong before. Thoughts, opinions, lessons and teachings are much appreciated! Thanks so much!!

Thank you to Brit and her team for being a guiding light in our industry! I’m now at the point in my career where my demand is high, business is booming, but now I feel like it might be TOO much. Two of my clients this past week needed to reschedule and I didn’t have an opening for either of them close to 6 weeks out. Normally I wouldn’t have a problem coming in on a day off to accommodate as I work a 4 day work week, but this year I am prioritizing my health and want to keep my days off if I can. I know you coach against prebooking for this reason, and you also coach again never closing your books and not accepting new clients…. So how do I slow down and make it more possible to nurture my current clients while still staying in the algorithms and not tanking my business? Thanks so much for your time! Xo, Melissa

Hello Britt! Love the podcast, been listen for a few years and have subscribed to Thriving Stylist method and seen RESULTS. I’m excited to see you in May in Chicago and continue learning more. I know that the industry as a whole says we’re so over saturated with industry educators. But my dream since 2018 was to become an industry educator. I’m finally in the space, have the finances, the time, and the resources to really begin educating. I’m just wondering how you would recommend new educators navigate our changing industry, market ourselves to stand out, and have long term success?

I love your podcast. I really love your insight on the industry. I’m a behind the chair salon owner in Northern California. (Sonoma County)I’m booked 6 weeks out ish.. here is my question, I’m having trouble with my stylist that graduated during Covid. She is a booth renter, that we have hand fed clients for the last 4 years. But she doesn’t have a full clientele yet. I was so burnt out from the pandemic that I take responsibility for not giving her the basics for retention. So fast forward to today, she’s basically mad at me she’s slow now. I’m trying to explain to her how it works, she doesn’t listen. I don’t know where to go from here.